Privacy policy.

This policy explains how John Stanley Ltd, trading as John Stanley Services (“we”, “us”, “our”), collects, uses and protects personal data when you use this website or submit a wholesale supply enquiry.

Who we are

John Stanley Ltd is a private limited company registered in England and Wales (company number 12515478). Our registered office is Regent Park, 297 Kingston Road, Leatherhead, Surrey, KT22 7LU, United Kingdom. For the purposes of UK data protection law, we are the controller of the personal data described in this policy.

What we collect

You can browse this website without giving us any personal data. If you choose to submit an enquiry or contact us, we may collect:

• Contact details: your name, email address, phone number and company or organisation name.
• Enquiry details: buyer type, product category, quantity, intended use, destination, timeframe, specification and repeat supply requirements.
• The content of any messages you send us.
• Technical and usage information about how the website is used, where analytics is enabled (see our cookie policy).

Providing enquiry information is entirely voluntary.

How we use your information

• To respond to your wholesale supply enquiry.
• To discuss product requirements, specifications and supply options with you.
• To keep appropriate records of enquiries for business purposes.
• To maintain, secure and improve this website.

Lawful basis for processing

We process personal data on the basis of your consent (when you submit an enquiry form), our legitimate business interests (responding to and managing trade enquiries), and compliance with our legal obligations where applicable.

Protection & retention

We use reasonable technical and organisational measures to protect your personal data. We keep it only for as long as needed to manage your enquiry and any resulting business relationship, or to meet our legal obligations.

Sharing your information

We do not sell your personal data. We only share it with service providers that help us operate this website and respond to enquiries (for example, website hosting or form-handling services), or where we are required to do so by law.

Your rights

Subject to certain conditions, you have the right to access, correct or erase your personal data, to restrict or object to its processing, to data portability, and to withdraw consent at any time. To exercise any of these rights, please contact us using the details below.

If you are unhappy with how we have handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk.

Contact

Questions about this policy can be sent to sales@johnstanleylimited.co.uk, or by post to Regent Park, 297 Kingston Road, Leatherhead, Surrey, KT22 7LU, United Kingdom.